At Casiconhot, your privacy is not a formality — it’s an essential part of the trusted relationship we aim to build with every guest. Whether you're exploring Poland’s most luxurious casino hotels, adults-only sanctuaries, or boutique spa stays, we understand the importance of keeping your personal information private, secure, and respectfully managed.

This Privacy Policy outlines how Casiconhot collects, uses, protects, and shares your information in accordance with international standards of hospitality data ethics and transparency.

1. Information We Collect

To deliver a personalized and seamless booking experience, Casiconhot may collect:

Personal Data:

• Full name and verified contact information (email, phone)
• Payment data (securely processed via encrypted third-party platforms)
• Booking preferences, travel motivations, and room requirements
• Personalization details (dietary needs, accessibility, wellness priorities)
• Guest history and loyalty engagement metrics

Non-Personal Data:

• Browser, device, and operating system metadata
• Generalized IP-based location
• Session navigation, click behavior, and engagement insights

2. Purpose of Data Collection

We process your data to:

• Facilitate and confirm accommodation bookings
• Tailor property suggestions to your preferences
• Send reservation updates, offers, and VIP benefits (if you opt in)
• Analyze user behavior to improve our site's performance
• Comply with legal and operational obligations related to the hospitality sector

All use of data is lawful, minimal, and executed with a focus on relevance and discretion.

3. Responsible Data Sharing

Casiconhot does not sell your data or share it for external marketing. Limited, secure sharing may occur with:

Trusted Partners: Only pre-vetted hotels, payment gateways, analytics services, and concierge platforms under signed confidentiality clauses.

Legal Requirements: If mandated by law or official request, we will cooperate in a controlled and compliant manner.

Business Changes: In case of acquisition or restructuring, your data rights will be preserved as per this policy.

4. Your Data, Our Protection

We utilize robust security infrastructure to protect your information, including:

• SSL encryption across all data transmissions
• Role-based data access controls and multi-level firewalls
• Regular system testing and threat monitoring

While no digital system can be declared fully impenetrable, our safeguards are enterprise-grade and under constant review.

5. Cookies and Analytics

Casiconhot uses cookies to:

• Optimize your user journey on our platform
• Recognize returning visitors for faster access
• Analyze site usage and trends to improve functionality

You may adjust or revoke cookie permissions anytime via browser settings. Some services may be limited if optional cookies are disabled.

6. Third-Party Links

Our site may include links to external hotel sites, travel tools, or experience providers. Casiconhot holds no control over third-party privacy practices and recommends independent review of their policies.

7. Your Rights Under Data Law

In line with GDPR and relevant regulations, you may:

• Request access to your stored data
• Ask to amend, delete, or limit use of your personal information
• Withdraw consent for promotional communication
• Request full deletion of data (where legally permitted)

All requests can be made via our official contact information (below).

8. Policy Revisions

Casiconhot may update this policy as technologies evolve, legal standards change, or services expand. All updates will be timestamped and posted on this page. Continued use of the platform indicates acceptance of the current version.

9. Contact Casiconhot

For questions, requests, or concerns related to your data, please contact us confidentially:

Casiconhot – Guest Data Office

Address: ul. Lisa-Kuli 19, 35-025 Rzeszów, Poland

Phone: +48 17 742 59 83

Email: privacy@casiconhot.pl